DMCA Policy

Last updated: 2026-07-12

Status: Draft pending external legal review. This document describes our intent and current practice, but the binding policy will be the version signed by HidenEnterprises counsel before the public alpha launch.

HidenEnterprises (operator of HidenCloud FREE) respects the intellectual property of others and expects users of the Service to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act ("DMCA") and equivalent international procedures.

This policy covers copyright specifically. To report content you believe is illegal on other grounds, use our general Illegal Content Reporting channel instead.

1. Filing a notice

To report content hosted on a HidenCloud Free server that you believe infringes your copyright, send a written notice to the designated agent listed below. The notice must include:

1. A physical or electronic signature of the copyright owner or an authorized agent.
2. Identification of the copyrighted work claimed to have been infringed.
3. Identification of the material to be removed, with enough detail to let us locate it (URL, server identifier, file path).
4. Your contact information: address, telephone, and email.
5. A statement that you have a good faith belief that the use of the material is not authorized by the owner, its agent, or the law.
6. A statement, under penalty of perjury, that the information in the notice is accurate and that you are the owner or authorized to act on the owner's behalf.

Knowingly false notices may result in liability under 17 U.S.C. § 512(f).

2. Designated agent

DMCA Agent HidenEnterprises Email: [email protected] (Postal address on request via email.)

We acknowledge complete notices within 5 business days and act on them without delay if they comply with the requirements above.

3. What we will do

Upon receipt of a complete notice we will:

• Remove or disable access to the material.
• Notify the affected user of the takedown and provide them with a copy of the notice (redacting personal information of the complainant where required by law).
• Inform the user of their right to file a counter-notice.
• Retain a record of the notice for at least one year.

4. Counter-notification

If you believe your content was removed in error, you may file a counter-notice. It must include:

1. Your physical or electronic signature.
2. Identification of the material removed and the location where it appeared before removal.
3. A statement under penalty of perjury that you have a good faith belief the material was removed by mistake or misidentification.
4. Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal court in the district where you reside (or, if outside the US, of the courts of the HidenEnterprises jurisdiction of registration), and that you will accept service of process from the complainant.

Send counter-notices to the same DMCA agent address above.

If the complainant does not file a court action seeking a restraining order against the user within 10 business days, we will restore the material.

5. Repeat infringers

We will terminate the accounts of users who, in our reasonable judgment, are repeat infringers. Three valid takedowns in any 12-month window typically meet this threshold, but we evaluate each case on its merits.

6. International notices

For non-DMCA jurisdictions we accept equivalent takedown notices issued under the relevant local copyright framework. We strongly prefer notices in English; if the underlying work is in another language a translated summary speeds things up considerably.

7. Privacy

Information you provide in a DMCA notice may be forwarded to the affected user as required by 17 U.S.C. § 512. Do not include personal information in the body of a notice that you would not be comfortable sharing with them. Email and name will be passed through; postal addresses are redacted by default unless you explicitly include them in the body.